Den relative lille tube kunne antageligt godt sendes i en mindre papkasse som kunne komme i postkassen, så den ikke efterfølgende skulle afhentes på "posthuset" og med mindre emballage- og transportforbrug
I would have used a zero star rating if it had been available!
My order was supposed to be shipped within 4-6 workdays, but it was not. I did not receive any communication indicating that there was a problem with the supplier, i.e., a delay! I contacted customer service to inquire about the status of my order, and was informed that it would now be shipped within 5-10 workdays. As I explained to the customer service representative, I chose PhysioSupplies because your delivery was faster than one of your online competitors - who was cheaper! As I am recovering from an ankle injury, this is very upsetting for me. The situation feels as if I have been caught between a rock and a hard place, as I am unsure whether to cancel my order and place it with your competitor or not. REALLY UPSETING!
Jeg bestilte en skridttæller og dagen den 2 april efter fik jeg besked på at FysioSupplies først kan levere den 18 april. Den 25 april venter jeg stadig på min skridttæller.
Jeg valgte FysioSupplies fordi de reklamerede med at de kunne levere, ikke fordi de var billigst. Hvis jeg vidste at jeg skulle vente så lang tid havde jeg valgt en anden leverandør. En meget uærlig og utroværdig måde at behandle kunder på.
Anmeld en anmeldelse
Svar fra FysioSupplies.dk
29. apr. 2024
Dear Customer,
Thanks for your message.
We are sorry that you had this experience with us. I see in your order that it has already been canceled and refunded (18-4-2024).
We apologize for the inconvenience and we hope to serve you well in the future.
Yours sincerely
Team FysioSupplies
5. maj 2024
Verificeret anmeldelse
Har ikke fået besked om levering eller fået levering endnu. Bestille varer den 1/5 og skal bruge den på onsdag
Anmeld en anmeldelse
Svar fra FysioSupplies.dk
for 12 dage siden
Dear Customer,
Thanks for your message.
The supplier of the products you ordered has a standard delivery time.
You have received your order on time. If we do not understand what you mean you can contact us at info@fysiosupplies.dk.
We hope to be at your service again in the future.
Team PhysioSupplies
for 20 timer siden
Verificeret anmeldelse
Jeg har ikke modtaget min vare
Anmeld en anmeldelse
6. maj 2024
Verificeret anmeldelse
Anmeld en anmeldelse
Svar fra FysioSupplies.dk
for 12 dage siden
Dear Customer,
You have rated us with 1 star..
We would like to hear what we can improve. You can contact us by email info@fysiosupplies.dk
Team Fysiosupplies
6. maj 2024
Verificeret anmeldelse
Anmeld en anmeldelse
Svar fra FysioSupplies.dk
for 12 dage siden
Dear customer,
Thank you very much for sharing your experience with us and for your honest feedback. We understand how important it is to receive your order on time and we are sorry that we did not meet that expectation.
When we have a delay we can only inform our customer about the delay.
We really hope to see you again at Fysiosupplies.
Team Fysiosupplies
16. apr. 2024
Verificeret anmeldelse
Poor service
Ordenes a brace for a broken wrist, which was promised to be shoppes within 5-10 days.
Contacted fysiosupplies aften 10 days and was told that the package would be shipped the same day which didn’t happen. Tried to cancel the order several times in the week after.
Long story short the brace arrived 5 weeks later after the wrist had healed and Therese was no need for it. However was charged for returning an order i had tried to cancelled.
Anmeld en anmeldelse
Svar fra FysioSupplies.dk
18. apr. 2024
Sir
We are very sorry to read your review.
We can not find the notice of your cancellation.
The return label should have been on our charge. Did you tell us that you would like to return the item?
We will send you a mial to understand what happened with your order.
Team Fysio Supplies
6. apr. 2024
Verificeret anmeldelse
I never recieved the order
Anmeld en anmeldelse
Svar fra FysioSupplies.dk
18. apr. 2024
Sir
On the tracking link we see that the parcel was delivered on 17/4/2024. If it is not the case please contact us via email .We can investigate it with the carrier.
Team FysioSupplies
7. mar. 2024
Verificeret anmeldelse
I would have used a zero star rating if it had been available!
My order was supposed to be shipped within 4-6 workdays, but it was not. I did not receive any communication indicating that there was a problem with the supplier, i.e., a delay! I contacted customer service to inquire about the status of my order, and was informed that it would now be shipped within 5-10 workdays. As I explained to the customer service representative, I chose PhysioSupplies because your delivery was faster than one of your online competitors - who was cheaper! As I am recovering from an ankle injury, this is very upsetting for me. The situation feels as if I have been caught between a rock and a hard place, as I am unsure whether to cancel my order and place it with your competitor or not. REALLY UPSETING!
Anmeld en anmeldelse
16. mar. 2024
Verificeret anmeldelse
Unsatisfied
The money was withdraw from my bank account before the packed was shipped. Furthermore the packed was unexpected delayed even though the items were listed as “in stock” when I placed the order. I’m still waiting for my packed………
Anmeld en anmeldelse
22. feb. 2024
Verificeret anmeldelse
Varen ikke sendt. Lang ventetid på levering, men pengene ØJEBLIKKELIGT hævet på min konto 😯
Anmeld en anmeldelse
9. mar. 2024
Verificeret anmeldelse
Har ikke modtaget det jeg bestilte
Anmeld en anmeldelse
19. mar. 2024
Verificeret anmeldelse
Varen er IKKE leveret
Anmeld en anmeldelse
5. feb. 2024
Verificeret anmeldelse
Jeg har stadig ikke fået besked efter en uge om hvornår jeg kan forvente at modtage min vare som der hurtigt blev trukket penge for
Anmeld en anmeldelse
30. jan. 2024
Verificeret anmeldelse
bestilt 23.1.24 idag 30.1.24 endnu ikje kommet , nen pengene er trukket .gad vide om pakken kommer
Anmeld en anmeldelse
8. jan. 2024
Verificeret anmeldelse
Bestilte 1januar 2 stk biofreeze spray. Har intet hørt endnu 8 januar. Hilsen Henning Børresen .
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